1. Definitions and Interpretation
In these Terms, unless the context requires otherwise: "Account" means a registered profile enabling access to paid or unpaid features; "Content" means data, text, graphics, configurations, and materials you submit or generate through the Service; "Third-Party Platforms" means external services including, without limitation, TikTok, streaming providers, payment processors, game clients, and mod runtimes; "Subscription" means any recurring or time-limited paid entitlement to use features of the Service, including prepaid multi-month or annual terms (which are charged in full at the start of each term and renew automatically unless cancelled) and one-time passes; "Usage-Based Services" has the meaning given in Section 7; and "Referral Balance" has the meaning given in Section 8. Headings are for convenience only and do not affect interpretation. Words importing the singular include the plural and vice versa.
2. Eligibility and Authority
You represent and warrant that you are at least the age of majority in your province or territory of residence in Canada, or that you have verifiable parental or guardian consent where permitted by applicable law. You further represent that you have full legal capacity and authority to enter into these Terms on your own behalf or on behalf of an entity you lawfully represent. The Service is not directed to children, and we do not knowingly permit use by individuals who lack capacity to contract. You are solely responsible for ensuring that your use of the Service complies with the terms imposed by Third-Party Platforms and with all applicable Canadian federal law and other law that applies to you.
3. Description of the Service
The Service provides tools intended to integrate live audience interactions from Third-Party Platforms with compatible game environments. Features may include real-time event triggers, on-stream overlays, dashboards, leaderboards, subscription management, and related configuration interfaces. We reserve the right to modify, suspend, or discontinue any feature, tier, or integration at any time, with or without notice, where reasonably necessary for security, compliance, maintenance, or product direction. The Service is provided on an evolving basis; descriptions on our website or in promotional materials are illustrative and do not constitute a guarantee of any particular functionality, uptime, or compatibility.
4. No Affiliation; Third-Party Dependencies
The Service is an independent product and is not affiliated with, endorsed by, or sponsored by Activision, Treyarch, TikTok, ByteDance, Plutonium, or any other rights holder unless expressly stated in writing. Your use of Third-Party Platforms remains governed solely by their respective terms, policies, and community guidelines. We do not control and are not responsible for outages, policy changes, API limitations, enforcement actions, or account sanctions imposed by Third-Party Platforms. You assume all risk arising from linking accounts, broadcasting, or modifying game behaviour in connection with the Service.
5. Account Registration and Security
You agree to provide accurate, current, and complete registration information and to maintain its accuracy. You are responsible for safeguarding credentials, API keys, overlay URLs, and any authentication tokens associated with your Account. You must notify us promptly of any suspected unauthorized access. We may suspend or terminate Accounts that we reasonably believe are compromised, fraudulent, or used in violation of these Terms. You may not share, sell, sublicense, or transfer Account access except as expressly permitted by us in writing.
6. Acceptable Use
You agree not to use the Service to: (a) violate any law or regulation; (b) infringe intellectual property or privacy rights; (c) transmit malware, conduct denial-of-service attacks, or probe systems without authorization; (d) harass, threaten, defame, or discriminate; (e) manipulate metrics, gifts, or engagement in a manner that violates Third-Party Platform rules; (f) circumvent access controls, billing, or technical restrictions; (g) reverse engineer, decompile, or extract source code except where expressly permitted by law; or (h) resell or commercially exploit the Service without a separate written agreement. We may investigate violations and cooperate with law enforcement or platform operators as permitted by law.
7. Subscriptions, Billing, and Refunds
Paid features are offered on a subscription, prepaid, or one-time licence basis as described at checkout. Payments are processed by third-party payment providers; you authorize us and our processors to charge applicable fees, taxes, and renewals. You may cancel renewal through the account or billing portal mechanisms we provide; cancellation takes effect at the end of the current paid term unless otherwise stated. We may change pricing or plan features upon reasonable notice; continued use after the effective date constitutes acceptance of revised fees where permitted by law. Promotional or discount codes are subject to separate conditions and may be revoked for abuse.
Prepaid multi-month and annual terms are subscriptions billed in advance for the whole term. The full amount is charged when you buy and again at the start of each renewal term at the same price, unless you cancel before the term ends. We will email the address on your account in advance of each renewal, stating the amount and the date it will be charged. You may cancel at any time from the billing portal linked in your dashboard; cancelling stops future renewals and your access continues to the end of the term you have already paid for. Terms bought with cryptocurrency do not renew and simply end.
All payments are final and non-refundable. This applies to recurring subscription fees (including partial billing periods and unused time following cancellation), to prepaid multi-month and annual terms purchased upfront (including a renewal term that has begun), and to one-time purchases such as day passes. We do not provide refunds, credits, or pro-rated amounts for unused time, for periods during which you did not use the Service, for dissatisfaction with features, for third-party outages or policy changes outside our control, or where access is suspended or terminated as a result of your breach of these Terms. Any refund or credit issued at our discretion in a particular case is a one-time accommodation and does not create an obligation to do so again. Nothing in this section limits rights that cannot be waived under mandatory consumer protection law in your jurisdiction.
Chargebacks or payment disputes raised without first contacting us may result in immediate suspension or termination of your Account and forfeiture of any accrued Referral Balance.
Usage-based services. Some features are charged by how much you use them rather than by a fixed fee ("Usage-Based Services"). At the date of these Terms these are: (a) hosted game servers, charged at the hourly rate shown in your dashboard (currently US$1.00 per hour), measured and billed per minute during which the server is in a running state; and (b) developer API websocket connections made with a developer API key, charged per connection at the rate shown in your dashboard (currently US$0.01 per connection, with the first 100 connections in each billing period free). Every successful connection counts separately, including reconnections made automatically by your software. Unused free connections do not carry over to the next billing period. Usage-Based Services are billed separately from, and in addition to, any Subscription, and are not included in any Subscription price.
Card check and usage credit. To turn on Usage-Based Services you must make a one-time payment (currently US$5.00) that confirms your payment method and authorizes us to charge it for future usage without further action from you. The full amount is added to your account as a credit and is applied to usage charges. The credit has no cash value, is not transferable, does not expire while usage billing is active, and any unused portion is forfeited if usage billing is cancelled or your Account is closed.
Invoicing and payment. Usage is invoiced in arrears once per monthly billing period, starting from the date you turned usage billing on. After any available credit is applied, the balance is charged automatically to your payment method on file. Amounts too small for our payment processor to charge may be carried over to a later invoice. Your usage for the current period is shown in your dashboard, but that figure is an estimate. The invoice is what you owe. Our metering records are the authoritative measure of your usage unless they contain a manifest error. If you believe an invoice is wrong, you must tell us within thirty (30) days of the invoice date. After that, the invoice is considered accepted.
Your responsibility for usage. You are responsible for all usage incurred through your Account, your hosted server, and your developer API keys, whether or not you authorized it. This includes usage caused by leaked or shared keys, by software that reconnects in a loop, or by a server you forgot to stop. There is no automatic spending limit. You are responsible for monitoring your usage and for revoking any key you believe has been compromised. Hosted servers are designed to start when your stream goes live and to stop shortly after it ends, but that behavior is provided as a convenience and not as a guarantee. Minutes during which a server is running are billable whatever the reason it is running.
Failed payments. If a usage invoice cannot be collected, we may immediately stop your hosted server and block developer API connections until the invoice is paid. The unpaid amount remains owed. A failed usage payment does not by itself affect a separate Subscription, and paying the outstanding invoice restores the suspended Usage-Based Services. If an invoice remains unpaid, we may cancel usage billing, which has the effects described below.
Cancellation and server removal. You may cancel an hourly server or turn off usage billing at any time from your dashboard. Usage already incurred is still invoiced, at the end of the current billing period or sooner at our discretion. Cancelling an hourly server, turning off usage billing, or having usage billing cancelled for non-payment permanently deletes the hosted server and everything stored on it, including configurations, game files, and logs. We do not keep backups of hosted servers, and deleted servers cannot be recovered. A server that is stopped for non-payment rather than cancelled is kept and is not billed while it is stopped.
Rate changes. We may change the rates for Usage-Based Services by giving at least thirty (30) days' notice by email to the address on your Account. The new rates apply to usage after the effective date. If you do not agree to the new rates, you may turn off usage billing before they take effect.
Usage charges and the card check payment are final and non-refundable on the same basis as other payments under this section, including where a server ran while you were not using it, or where connections were made by software or keys under your control.
8. Referral Program
We may operate a referral program under which you can earn a credit ("Referral Balance") when a person who signs up through your referral link purchases a qualifying Subscription or prepaid term. Participation is optional, is offered as a discretionary promotional incentive, and forms no part of the paid Service you purchase. Eligibility criteria, commission rates, retention bonuses, qualifying purchases, minimum audience requirements, identity-verification requirements, minimum payout thresholds, redemption rates, and payout methods are set out in the program materials made available in your dashboard and may be changed, reduced, or withdrawn by us at any time. Changes apply prospectively to Referral Balance not yet paid out.
Admission to the cash referral program is by application and at our sole discretion. We may require identity verification before approving an application or releasing a payout, and we may decline an application without giving reasons. A Referral Balance is a provisional accounting entry only. It is not money held on your behalf, is not a deposit, earns no interest, is not your property, and confers no debt owed to you by the Operator unless and until we approve a specific payout request and that payout is actually remitted.
We may refuse, withhold, reduce, reverse, delay, or cancel any referral payout, and may suspend, reverse, or void all or part of any Referral Balance, at our sole discretion and at any time, with or without notice or reasons. Without limiting that discretion, we may do so where we reasonably suspect self-referral, duplicate, fake, incentivized, bot-driven, or otherwise inauthentic signups; the use of misleading claims, spam, undisclosed advertising, or trademark or brand impersonation to promote the Service; chargebacks, payment disputes, refunds, or fraud affecting a referred purchase; a referred Account that cancels, is terminated, or fails to satisfy any applicable retention period; breach of these Terms or of a Third-Party Platform's terms by you or by a referred user; incomplete, inaccurate, or unverifiable identity or payout details; or where making the payment would in our reasonable judgement be unlawful, expose us to sanctions or tax liability, or be contrary to a payment provider's rules. Participation in the referral program does not entitle you to any minimum, guaranteed, or continuing payment.
You are solely responsible for any taxes, levies, or reporting obligations arising from amounts you receive, and for the accuracy of the payout details you provide; we are not liable for funds sent to an address or account you supplied incorrectly. Payouts may be made through third-party payment providers whose own terms apply, and we are not responsible for their fees, holds, delays, or refusals. Referral Balance has no cash value except as expressly provided through a payout we approve, is not transferable, and is forfeited on termination or deletion of your Account. We may terminate the referral program in whole or in part at any time; on termination, unpaid Referral Balance below the applicable payout threshold is forfeited, and remaining eligible balances will be settled only where we determine in our discretion that they were validly earned.
9. Intellectual Property
We and our licensors retain all right, title, and interest in the Service, including software, branding, documentation, and underlying technology. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal streaming purposes. You retain ownership of Content you lawfully provide; you grant us a worldwide, royalty-free license to host, process, transmit, and display such Content solely as necessary to operate and improve the Service. You represent that you have all rights needed to grant this license and that your Content does not violate third-party rights.
10. User Content and Conduct on Stream
You are solely responsible for Content and for all consequences of broadcasting or triggering in-game effects. We do not pre-screen audience messages, gifts, or commands. Configuration choices, including mappings, thresholds, and automated actions, are made at your discretion. You agree to implement safeguards appropriate to your audience and jurisdiction, including moderation tools offered by Third-Party Platforms. We disclaim liability for viewer conduct, offensive material, or unintended game outcomes arising from your settings.
11. Disclaimers
To the fullest extent permitted by applicable law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted or error-free operation. We do not warrant that the Service will meet your requirements, that integrations will remain available, or that defects will be corrected. Use of mods or altered game clients may violate game terms of use; you assume that risk entirely.
12. Limitation of Liability
To the maximum extent permitted by law, in no event shall the Operator or any contractors or agents engaged by the Operator be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, stream income, or business interruption, arising out of or related to these Terms or the Service, whether based on contract, tort, negligence, strict liability, or otherwise, even if advised of the possibility of such damages. Our aggregate liability for all claims arising in connection with the Service in any twelve (12) month period shall not exceed the greater of (i) amounts you paid us for the Service in that period or (ii) fifty Canadian dollars (CAD $50.00). Some jurisdictions do not allow certain limitations; in such cases, our liability is limited to the minimum permitted by law.
13. Indemnification
You agree to defend, indemnify, and hold harmless the Operator and its personnel from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: your use of the Service; your Content; your breach of these Terms; your violation of law or third-party rights; or disputes with viewers, platforms, or rights holders connected to your broadcasts or configurations.
14. Suspension and Termination
We may suspend or terminate your access immediately if we reasonably believe you have breached these Terms, pose a security risk, or if required by law or a Third-Party Platform. You may cease use at any time; termination does not relieve you of payment obligations accrued prior to termination, including charges for Usage-Based Services incurred up to the time of termination, which we may invoice immediately. Provisions that by their nature should survive, including intellectual property, disclaimers, limitation of liability, indemnification, and governing law, shall survive termination.
15. Export, Sanctions, and Compliance
You may not use the Service if you are located in, or a resident of, a jurisdiction subject to comprehensive trade sanctions, or if you are on any government restricted-party list. You agree to comply with applicable export control and anti-corruption laws.
16. Governing Law and Dispute Resolution
These Terms are governed by the federal laws of Canada and applicable laws of Canada, without regard to conflict-of-law principles that would compel the laws of another country. Subject to mandatory consumer protection rules that may apply where you reside, you agree that the courts of Canada shall have jurisdiction over disputes arising from these Terms or the Service, and you attorn to the courts of competent jurisdiction in Canada. Before commencing formal proceedings, you agree to contact us at tiktokbo2@shibalabs.live and attempt good-faith resolution for thirty (30) days. Where permitted by law, each party waives any right to participate in a class or representative action against the other.
17. Changes to These Terms
We may revise these Terms by posting an updated version with a revised "Last updated" date. Material changes will be communicated through the Service or by email where practicable. Your continued use after the effective date constitutes acceptance unless prohibited by law. If you do not agree to revised Terms, you must stop using the Service.
18. General Provisions
These Terms, together with the Privacy Policy and any order-specific terms presented at checkout, constitute the entire agreement between you and the Operator regarding the Service and supersede prior understandings on the same subject. If any provision is held invalid, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. The Operator may transfer operation of the Service to another person or entity with notice where required by law. Notices to you may be sent to the email associated with your Account.
19. Contact
Questions regarding these Terms should be directed to: tiktokbo2@shibalabs.live. Billing and subscription enquiries may also be made by telephone at 1-855-561-4297 (toll-free). Operator: Shibalabs.